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FAQs

Frequently Asked Questions

SLENDERTONE FACE FAQs 

SLENDERTONE BODY- ABS, ARMS AND BOTTOM FAQs

 

SLENDERTONE FACE

How long do I have to use ST Face?

We recommend a Rejuvenation programme of 20 minutes a day, 5 times a week for 12 weeks. You'll start noticing the difference in your skin condition after 2 weeks and the gentle lifting effect after 6 weeks. The remaining six weeks completes the full exercise programme. After this initial period, we recommend a maintenance programme of at least 2-3 20 minute sessions a week to sustain optimum muscle condition.

Is it safe?

Yes, all our technology is regulated and developed to the highest medical standards - globally. Electrotherapy is a widely used technology in Hospitals, Physiotherapy and of course Spas worldwide. EMS is the appliance of natural body science. Electrolysis, and some facials use a form of electrical current in the process of their treatments. Our unique technology targets the facial muscles rather than the skin.

What should it feel like?

A light tapping or vibrating of key areas of the face, most notably around the eyes and the mouth.

Why does the programme take 12 weeks?

Like any muscles you exercise, they take time to retrain to deliver the optimum results.

How long will the effects last?

Because Slendertone Face is a safe and effective form of exercise, it has a lasting effect. All muscles need exercising otherwise they waste, losing volume and mass. Facial muscles are no different – they require a maintenance programme to keep them plump and healthy. Slendertone Face gently tones and builds the foundations of the face, lifting sag and filling out lines and wrinkles.

What other benefits will ST Face deliver?

One of the most immediate and striking benefits our clinical study demonstrated was the significant improvement in skin complexion and general facial radiance, regardless of which programme was used. Skin conditions appeared to clear up, complexions brightened and overall health of the skin improved. This improvement is caused by the increased blood-flow to the muscles and skin, which increases oxygenation and clears toxins that can cause skin conditions. It's why we have a unique skin radiance program that can be used if you feel your skin needs a "boost".

Can you prove it reduces wrinkles?

The clinical study subjects said that they experienced a decrease in their wrinkles. This was supported by clinical photographic evidence validated by the subjects themselves. The most statistically significant data we have relates to increasing the muscle volume (between 18.6% and 46%). Because this muscle is attached to the skin it has the visible effect of permanently reducing the appearance of wrinkles.

Will Face get rid of wrinkles?

The primary benefit of ST Face is to restore the youthful shape of your face. By gently toning and building the facial muscles beneath your skin, Slendertone Face 'lifts & plumps' them, reducing 'sag' and filling out wrinkles from within.

What is so different about ST Face?

Facial muscles are delicate and have to be carefully targeted – Slendertone have perfected the product to give a gentle stimulation targeting the facial muscles associated with wrinkles and sag to gently lift and plump the correct muscles - and restore the youthful shape of the face!

Does Slendertone Face work all the muscles in the face?

No, it is carefully designed to focus on the muscles of facial expression which have a direct impact on the ageing process and are directly attached to the skin. You would not want the large muscles of mastication to increase in volume. They are exercised regularly when you eat.

Why is this different from Anti-Ageing creams?

Creams have a 1 day effect - often superficial - and act as a cover-up, often using active ingredients that can react with sensitive skin. Face works the foundation of the face and the effects are long-lasting as the muscles of the Face are toned and re-built.

Will ST Face work if I've had Botox?

Face will not work the muscles that have had Botox treatment - Botox paralyses muscles to ensure they don't move. Other muscles not treated with Botox will be exercised as part of the Face Therapy.

Why do my eyes flicker when I use it?

This is quite normal and is actually proof that the technology is working! During our clinical study, most participants actually spent the 20 minute therapy session peacefully relaxing, while those who experienced the flicker merely closed their eyes. You can try repositioning the headset slightly to minimise this effect.

Why do I need to remove make-up before using?

It is essential that the gel pads have good adhesion to the skin to efficiently deliver the therapy. Make-up and heavy moisturisers reduce the effectiveness of the delivery and shorten the life of the gel pads.

Why do I need to use gel pads - and why do I have to replace them?

The Gel pads are patented "smart" technology that actually act as the conductor of the current and ensure a comfortable, gentle and even delivery of the therapy to the correct nerve. The gel pads use medical grade gel and their adhesive properties expire after around 5 days of exposure to air. Using with make-up will shorten the life of the pads. We anticipate 5 uses per set of pads.

Do I need to put on a cream?

The treatment delivered is mechanical and does not require the use of a cream. However, you can use creams and products after your session and because of the increased circulation in the skin the absorption of the active ingredients in your cream will be improved.

 

SLENDERTONE BODY- ABS, ARMS AND BOTTOM

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Will the product cause muscle soreness?

As with all exercise some muscle soreness can be expected. Use a low toning intensity on your Active if you are experiencing muscle soreness.

 

How do I know when to replace the pads?

If the signal is weakening, even though the batteries are still OK, it usually indicates that the pads are worn and need replacing. Check this by inserting new batteries and/or adjusting the belt to ensure correct positioning. Replacement pads can be purchased from your nearest SLENDERTONE stockist, from www.slendertone.com or by calling the local SLENDERTONE Careline, see number at the top right hand side of page.

 

The stimulation is uncomfortable. How can I improve this?

Ensure the pads are correctly positioned and pressed firmly against your skin. Tighten the belt around your waist. Remember to switch off your unit before repositioning the belt.

 

The pads won't stick to the belt even though they are fairly new. Why is this?

Ensure the patterned side of each pad is placed on the belt. The black side of the pads goes onto your skin. Press the edges of each pad very firmly onto the belt before and after each session

 

I can feel a tingling in my legs during a session. What should I do?

Move the two small pads upward and inward on your waist (i.e. towards the centre of your body).

 

My skin is red after a session. Why?

Some skin redness after a session is natural. It is partly due to an increase in blood-flow and should fade after the treatment. It can also occur due to the pressure of the stretched belt. You should not be concerned about this, but should only wear the belt during a session. If it is excessive, you may have the intensity too high. If the problem persists, you should contact us on the careline number

 

My waist muscles are exercising but not my stomach muscles. Why?

Move the large pad down slightly. If this doesn’t help, move the small pads to a smaller figure size setting and/ or increase the intensity.

Do the product's come with a warranty?

Yes, all the products comes with a 2 year warranty. If need be, please contact our customer service department: (02) 9939 0200 Or email us: info@slendertone.com.au